Initial registration and ATM card issuance :  
If you go for an Easy Send account, an optional ATM card will be
 
provided which will help you to withdraw cash from your mobile money services account only in Union Bank of India ATMs. This is applicable for both Easy send and Easy Receive accounts. You can open only an Easy Send account; whereas merchants only Easy Receive account.
 
On completion of Easy Send application process, if you choose
 
 
the ATM Card, please ensure you deposit sufficient funds in your mobile money services account to cover any applicable card issuance fee and service tax on that fee. For updated information on fees required for the ATM card issuance, please call Careline at 1800 3000 1122.
 
When you receive the ATM card from the BC Member please  
  check to see that the envelope is in sealed condition and not tampered with/opened.  
When the BC Member has initially linked your card, you will  
  receive an SMS with information about card issuance and associated card fees charged.  
When the BC Member initial checks are complete and  
  approved, you will receive an SMS approval along with a number that you should call to activate your card. Please note that if KYC (Know Your Customer) approval fails for any reason, the card issuance fees and service tax will not be refunded to you.  
Once all paperwork is approved, you will receive an SMS along  
  with an inbound Interactive Voice Response (IVR) number to activate your card.  
    Card activation IVR flow :
Call 022-39852616 from your registered mobile number to
  activate your card.
You will be prompted to enter the last 4 digits of the card
 
number as printed on the card. If you enter invalid digits, you will be allowed 2 more attempts. After which, you will be asked to try again later and the call will get disconnected.
Once you enter the last 4 digits of the card number correctly,
 
you will be asked to enter your mother’s date of birth in DDMMYYYY format as set during the activation process. If you enter an invalid mother’s date of birth, you will be allowed 2 more attempts. After a total of 3 attempts, the card will be locked for 24 hours. And your card will be unlocked automatically after 24 hours. Once these details are validated, the card is activated and you can start using it.
   
ATM Card Issue charges Rs.100/-*
ATM replacement card charges Contact your nearest agent for reissuance details
ATM Cash withdrawal charges – UBI BANK ATM's Free
*Exclusive of Service Tax 10.3%
Note: Cash withdrawal from other Bank ATMs not supported at the moment.
 
 
   
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