As an Easy Send account holder, you can now avail of an ATM
card to withdraw cash from your mobile money services account at YES Bank's ATMs.
On completion of Easy Send application process, if you choose
to opt for the ATM Card, please ensure you deposit sufficient funds in your mobile money services account to cover any applicable card issuance fee and service tax on that fee.
On receiving the ATM Card from agent, please check if the
docket seal has not been tampered with.
When the agent initially links your card, you will receive an SMS
with information about card issuance and associated card fees charged.
When the Agent initial checks are complete, you will receive an
SMS for the fee charged for Card issuance.
Please collect your Mobile Money Services ATM Card. You can
use the card after approval of KYC.
For ATM card activation, you will receive another SMS with the
IVR number. Please call 022-39852698 to activate your Mobile Money Service ATM Card.
Once KYC checks are complete, you'll receive a separate SMS
regarding your KYC status (approval/rejection). (On KYC Failure card issuance fees and service tax are non refundable)
Card activation IVR flow :
Call 022-39852698 from your registered mobile number to
activate your card.
You will be prompted to enter the last 4 digits of the card
number as printed on the card. If you enter invalid digits, you will be allowed 2 more attempts. After 3 attempts, the card will be locked for 24 hours.
Once you enter the last 4 digits of the card number correctly,
you will be asked to enter your mother's date of birth in DDMMYYYY format as set during the activation process.
If you enter an invalid mother's date of birth, you will be allowed
2 more attempts. After a total of 3 attempts, the card will be locked for 24 hours. And your card will be unlocked automatically after 24 hours.
Once these details are validated, the card is activated and you
